Privacy and Data Notice

The enterprise AI diagnosis only asks for enough context to judge scenarios. You do not need to submit sensitive business data, and you can use desensitized descriptions.

What we collect

The diagnosis collects email, company name, country or region, company domain, role, industry, company size, and company-level context. After entering the AI Consultation Room, we also process consultation messages, permitted file metadata, report revision status, meeting intent, and paid Newsletter redirect intent.

What we do not require

You do not need to submit customer lists, contract values, trade secrets, internal accounts, system keys, or any data that cannot be desensitized. Use summaries and anonymized examples where needed.

How the information is used

The information is used to generate the free report, activate the AI Consultation Room, send secure access and report links, follow up on qualified leads, support diagnosis review meetings, handle paid Newsletter redirects, and improve the diagnosis map.

Who can see it

Diagnosis information is used by the HEKI team for the purposes above. We do not sell your personal information or publish non-desensitized diagnosis content as a public case study.

How you can manage your information

If you need to correct, delete, or stop follow-up communication, contact us through subsequent email or the website contact path and we will handle the request within a reasonable time.